Charles Payne, Executive Director
Charles is a seasoned asset management professional with success in driving bottom-line performance in diverse (conventional and mixed income) apartment communities. Skilled in fiscal management, outreach marketing, turnarounds, multi-site operations, creating and implementing policy, training and strategic planning.
He started his career working with his family who were actively involved in developing affordable housing in his hometown of Boston, MA. A great work ethic evolved leading Charles to seek opportunities to grow his career as a property management professional in Alabama and Georgia before settling in Texas in 2004. “Texas is home!” Charles proudly proclaims.
In Texas Charles has become a strong leader who blends strategic thinking with tactical execution to deliver results to address highly complex challenges and create growth at Operation Relief Center over the past 5 years. He is an analytical problem solver who diagnoses root cause, innovates solutions and energizes team members around growth plans.
Over the course of his career he has trained several colleagues to become senior property management professionals through his counseling techniques and passion for our industry.
Due to his commitment to business and community, Charles was awarded a certificate of recognition by the Commonwealth of Massachusetts for mentoring women and minority business enterprises.